FastMarkets Ltd (“We”) are committed to protecting and respecting your privacy. This policy (together with our Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is FastMarkets Ltd (company registered number 03879279) whose registered office is at 2 More London Riverside, London SE1 2AP.
Information that you provide by filling in forms on our sites www.fastmarkets.com, www.thebulliondesk.com, www.basemetals.com, www.minormetals.com (“our sites”). This includes information provided at the time of registering to use our sites, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our sites and of the fulfilment of your orders.
Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Our Site uses cookies in several ways.
Session tracking cookies - These cookies identify your browser uniquely but anonymously for the life of a session (usually from when you first visit a site until you close the tab or browser). They do not contain any personal information. They contain a unique and randomly generated number. All visitors to all sites will gain a session cookie on first visit. This will be deleted by the browser when the session ends.
Authentication cookies - Our sites use authentication cookies, which are short-lived cookies containing a cryptographic hash that is used to validate your log in status and prevent session hijacking and other attacks. These do not contain any personal information.
Cookies for logged-in users - Once you are logged in, our sites store several cookies on your machine with information about your status and permissions. These include information like your user id, which ticker feed to use and which features are enabled for your account.
Cookies from 3rd party advertisers - Any visitor to one of our sites which display advertising www.thebulliondesk.com, www.basemetals.com, www.minormetals.com will receive cookies from our advertisers. These advertisers adhere to standard best practice for privacy, and have their own privacy policies. While we choose our advertising partners carefully and constantly review them, we do not control the content of the adverts directly. You should refer to the privacy and cookie policies of individual advertisers for more details.
Google Analytics - All our sites make use of Google Analytics to analyse traffic statistics. Google Analytics writes several cookies to your machine which it uses in order to track your activity on a site. This data is anonymously collected using unique, random Ids and does not contain any information which could identify you personally. See www.google.com/analytics/ for more information.
The only part of this information that personally identifies you is your Fastmarkets user id, but this information is stored as part of your account information in our database and is not accessible to anyone else in accordance with our data protection and privacy policies.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our sites.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
If Fastmarkets Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions or Terms and Conditions of supply and other agreements; or to protect the rights, property, or safety of Fastmarkets Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.